Where do I purchase tickets for the expo?
Tickets for the shows are available either online via www.ticketpros.co.za, or alternatively show tickets are also available at the Ticketpro desk at the entrance of the Cape Town International Convention Centre (CTICC).
What time is the Barney show?
Barney will be on stage daily at:
10:30 AM, 1:00PM and 3:30pm.
How do I book for a Barney show and/or do I have to buy a separate ticket for a Barney show?
While purchasing your ticket for the MamaMagic expo, do ensure that you book simultaneously for the Barney show (See show times). There is no additional cost for your kids to see Barney but because space in the auditoriums is limited we would advise that you book your ticket in advance in order to reserve your spot.*Please note that seat bookings will not be allowed in the auditorium
How do I go about returning an item that I purchased from an exhibitor?
We do not allow free entry for returning items/goods purchased at the expo. Therefore we would advise that you keep a contact number or email address handy when purchasing any items from the expo. This will enable you to make direct arrangements with the exhibitor for the returning of goods.
How do I go about finding out if an exhibitor is at an expo and where they will be situated?
There are three ways you can find out whether an exhibitor will be at the Cape Town expo. Firstly, by looking at the exhibitor list found either on the mamamagic.co.za website or in the Cape Town expo guide found at the .Alternatively, you can go to the Information desk, found at the main entrance to ask our friendly staff.
Do you have breastfeeding and nappy change facilities?
Yes, for your convenience, there is a nappy changing area at the show that is proudly brought to you by Pampers Premium Care. We also have a private and secure breastfeeding area for all our moms.
If I have purchased a ticket online, do I have to stand in the queue?
No, once you arrive at the CTICC, you just need to produce your ticket and you will be allowed entry.
When will the Expo specials be available?
Log onto www.mamamagic.co.za and keep your eyes glued to the Expo Specials page.
Will I be allowed entry back into the venue, should I need to put some of my shopping in the car?
Yes, you will be allowed to access the venue as long as you have your entry ticket, you may go to the securities at the exit to request a pass out.
How do I redeem my complimentary ticket and do I still have to wait in the queue?
Yes, you will need to stand in a line. Complimentary tickets will be redeemable at the Ticketpro desk at the main entrance found at the CTICC.
How do I enter the Baby on Board Competition?
Pampers Premium Care promoters are available at the main entrance with entry forms for the competition. Alternatively, one can also get the entry forms at selected gynaecologists near you.
Will there be a trolley available for my purchases?
No trolleys will be allowed in the expo, this is mainly for your safety and due to Health and Safety regulations. Baby City will however have trolleys that you can use inside their store, please note that they are limited. We do apologise for any inconvenience caused.
Do children get free entry into the MamaMagic Baby Expo?
Yes, each parent is allowed to bring 2 children under the age of 10 free of charge. (Ts & Cs apply)
What do I do if I would like to exhibit at the MamaMagic Baby Expo?
Get in touch with our sales team at email@example.com